Macon Media OS · Automation · AI

Business process automation for companies

We automate your business processes so your team stops doing manual work.

We connect your tools, implement AI agents and build custom systems. Your team focuses on selling and serving customers.

  • No need to replace your software
  • Live in weeks
  • Monthly support

We design the improvement and put it to work.

Your operation, connectedLive

Automated tasks

1,248+32%

Leads

312

Response

<90s

Processes

14

Illustrative dashboard

Tools we connect: Make, Zapier, n8n, HubSpot, GoHighLevel, Salesforce, Pipedrive, WhatsApp Business API, Slack, Notion, Stripe, PayPal, Square, OpenAI, Claude, Google Workspace, Webhooks, APIs

Does this happen in your business?

Macon Media OS is a business process consulting and automation company in Orlando, Florida. We find repetitive tasks, isolated tools and scattered information, then design a clearer process. We implement it with integrations, automation, artificial intelligence and custom systems, so your team spends less time on manual work and more on the business.

Repetitive tasks

Copying, pasting and entering the same data again.

Isolated tools

Systems that do not share information.

Scattered information

Data spread across messages, emails and files.

Unclear processes

The next step depends on someone remembering.

What we implement

Custom solutions and our own platform.

We connect your tools and build tailored solutions: apps, automation, AI agents, communication, CRM and payments. Every implementation starts with a specific process your business needs to improve.

  • We build internal apps, portals and dashboards to organize your operations.

    • Internal apps
    • Portals
    • Dashboards

    Implementation example

    An order enters an app with its status, owner and tasks.

    See service: Custom systems and apps

We build on the software you already use. Integrations depend on compatibility and scope; examples are illustrative.

How Macon Media OS works

How it works, in 3 steps.

We work in three steps. First, a diagnostic to map where time is lost and design the improvement. Second, implementation: we configure integrations, automation and AI, test the process and train your team. Third, monthly support to review results, maintain the solutions and keep applying new improvements over time.

  1. 01

    Consulting

    We identify problems and design the improvement.

    AnalyzePrioritizeDesign
  2. 02

    Implementation

    We configure integrations, automation and AI, build custom apps, test and train your team.

    ConnectTestTrain
  3. 03

    Monthly support

    We review results, maintain solutions and implement improvements.

    ReviewMaintainImprove

    Review → maintenance → improvement

No commitment. We book a limited number of diagnostics each week.

Processes we improve

Before vs. with Macon Media OS.

These examples show how an operation changes with process automation: instant lead responses over WhatsApp, data from PDFs and emails flowing into the CRM automatically, payment links sent as soon as a quote is approved, and scattered spreadsheets replaced by one internal application with real-time information.

Capture and response

Before: Messages wait for hours and get lost across chats.

Macon Media OS: An assistant replies on WhatsApp, qualifies and books the call.

WhatsAppAICalendar

Data into the CRM

Before: Someone copies data from emails, PDFs and quotes.

Macon Media OS: Data is extracted automatically and the contact is assigned instantly.

DocumentExtractionCRM

Centralized operations

Before: Orders and tasks spread across spreadsheets.

Macon Media OS: A custom app shows status, owner and progress.

OrderAppTeam

Quote and payment

Before: The client approves and payment is delayed for days.

Macon Media OS: After approval, the payment link is sent in the same flow.

ApprovalStripePayment

Social proof

Businesses already operating better.

Real companies, across different industries, with processes designed and implemented by Macon Media OS.

AC United

HVAC services

Every request gets an instant WhatsApp response and is booked without manual work.

Solo Leads

Lead generation

Every contact enters the CRM with an owner and automatic follow-up from minute one.

Miami Autodeals

Automotive

Quote and payment happen in the same flow, without chasing payments by email.

HomePros

Home services

Orders and tasks centralized in a custom app with visible status and ownership.

In practice

How your team's day changes.

Illustrative examples. Each solution is designed around your operation.

A customer messages on WhatsApp

  1. 1
    Message
  2. 2
    Request created
  3. 3
    Assigned to owner

Before: lost messages. Now: every request has an owner and a reply.

A sale is approved

  1. 1
    Sale approved
  2. 2
    Invoice & inventory
  3. 3
    CRM updated

Before: the same data typed into 3 systems. Now: entered once.

Every Monday, the report arrives

  1. 1
    Sales & pending tasks
  2. 2
    Automatic report
  3. 3
    Manager decides

Before: building the spreadsheet by hand. Now: data ready, with alerts.

Before

  • Manual work
  • Isolated tools
  • Undefined steps

With the improvement

  • Automated tasks
  • Connected information
  • Clear processes

Who we are

A team that designs and implements, not just advises.

Macon Media OS is a business process consulting and automation implementation company based in Orlando, Florida. We work with businesses that want to reduce manual tasks and operate with clear processes.

  • LocationOrlando, Florida, USA
  • Phone+1 (321) 510-4291
  • Emailinfo@macon.media
  • FounderMiguel Mata
Common questions

The essentials, made clear.

Business diagnostic

We design the improvement and put it to work.

Let’s talk about how your business works and what we could improve.

Your operation
Your tools
Your priorities