MACON MEDIA
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Documents, requests, scheduling and data connect into an organized process with ongoing review.

Processes · Automation · AI

Macon Media

Business process consulting and automation implementation.

We analyze how your business works and implement solutions to reduce manual tasks, connect tools and improve your operations.

We design the improvement and put it to work.

Your operation todayA connected operation

Less friction. More clarity.

Macon Media is a business process consulting and automation company in Orlando, Florida. We find repetitive tasks, isolated tools and scattered information, then design a clearer process. We implement it with integrations, automation, artificial intelligence and custom systems, so your team spends less time on manual work and more on the business.

Repetitive tasks

Copying, pasting and entering the same data again.

Isolated tools

Systems that do not share information.

Scattered information

Data spread across messages, emails and files.

Unclear processes

The next step depends on someone remembering.

What we build

Tools, systems and applications.

We connect your tools and build tailored solutions: apps, automation, AI agents, communication, CRM and payments. Every implementation starts with a specific process your business needs to improve.

Custom systems and apps

We build internal apps, portals and dashboards to organize your operations.

  • Internal apps
  • Portals
  • Dashboards

Implementation example

An order enters an app with its status, owner and tasks.

Automation and connectors

We connect tools and automate tasks across systems.

  • Make
  • Zapier
  • n8n
  • Webhooks
  • APIs

Implementation example

An order in your store updates inventory, generates an invoice and notifies the team—without copying data.

AI agents and data

We implement agents for customer service, information retrieval and data extraction.

  • Agents
  • Customer service
  • Data
  • OpenAI
  • Claude

Implementation example

An agent answers questions, hands cases to your team and records data in the CRM.

Communication and collaboration

We connect customer channels and your team’s work tools.

  • WhatsApp Business API
  • Email
  • Slack
  • Notion

Implementation example

A WhatsApp request notifies Slack and creates a task in Notion.

CRM and sales

We organize contacts, opportunities and automated follow-up.

  • GoHighLevel
  • HubSpot
  • Salesforce
  • Pipedrive

Implementation example

A lead enters the CRM with an owner and next action.

Payments

We integrate payments, confirmations and follow-up into your process.

  • Stripe
  • PayPal
  • Square

Implementation example

An approved quote generates a payment link and records confirmation.

We build on the software you already use. Integrations depend on compatibility and scope; examples are illustrative.

How Macon Media works

From idea to operation.

We work in three steps. First, a diagnostic to map where time is lost and design the improvement. Second, implementation: we configure integrations, automation and AI, test the process and train your team. Third, monthly support to review results, maintain the solutions and keep applying new improvements over time.

  1. 01

    Consulting

    We identify problems and design the improvement.

    AnalyzePrioritizeDesign

  2. 02

    Implementation

    We configure integrations, automation and AI, build custom apps, test and train your team.

    ConnectTestTrain

  3. 03

    Monthly support

    We review results, maintain solutions and implement improvements.

    ReviewMaintainImprove

    Review → maintenance → improvement

No commitment. We book a limited number of diagnostics each week.

Processes we improve

Before vs. with Macon Media.

These examples show how an operation changes with process automation: instant lead responses over WhatsApp, data from PDFs and emails flowing into the CRM automatically, payment links sent as soon as a quote is approved, and scattered spreadsheets replaced by one internal application with real-time information.

Capture and response

Before: Messages wait for hours and get lost across chats.

Macon Media: An assistant replies on WhatsApp, qualifies and books the call.

WhatsAppAICalendar

Data into the CRM

Before: Someone copies data from emails, PDFs and quotes.

Macon Media: Data is extracted automatically and the contact is assigned instantly.

DocumentExtractionCRM

Centralized operations

Before: Orders and tasks spread across spreadsheets.

Macon Media: A custom app shows status, owner and progress.

OrderAppTeam

Quote and payment

Before: The client approves and payment is delayed for days.

Macon Media: After approval, the payment link is sent in the same flow.

ApprovalStripePayment

Social proof

Businesses already operating better.

Real companies, across different industries, with processes designed and implemented by Macon Media.

AC United

HVAC services

Every request gets an instant WhatsApp response and is booked without manual work.

Solo Leads

Lead generation

Every contact enters the CRM with an owner and automatic follow-up from minute one.

Miami Autodeals

Automotive

Quote and payment happen in the same flow, without chasing payments by email.

HomePros

Home services

Orders and tasks centralized in a custom app with visible status and ownership.

No commitment. We book a limited number of diagnostics each week.

In practice

What improvement looks like.

Illustrative examples. Each solution is designed around your operation.

Requests with an owner

  1. 1
    Request
  2. 2
    Assignment
  3. 3
    Owner

A clear next step for every request.

Connected data

  1. 1
    Record
  2. 2
    Sync
  3. 3
    Tools

Less duplicate data entry across systems.

Information for decisions

  1. 1
    Data
  2. 2
    Report
  3. 3
    Review

Information brought together to review operations.

Before

  • Manual work
  • Isolated tools
  • Undefined steps

With the improvement

  • Automated tasks
  • Connected information
  • Clear processes

Who we are

A team that designs and implements, not just advises.

Macon Media is a business process consulting and automation implementation company based in Orlando, Florida. We work with businesses that want to reduce manual tasks and operate with clear processes.

  • LocationOrlando, Florida, USA
  • Phone+1 (321) 510-4291
  • Emailinfo@macon.media
  • FounderMiguel Mata
Common questions

The essentials, made clear.

Business diagnostic

We design the improvement and put it to work.

Let’s talk about how your business works and what we could improve.

Your operation
Your tools
Your priorities