AI agents and AI chatbots for small business
We implement AI agents that answer customer questions, qualify leads, extract data from documents and hand complex cases to your team. They run on WhatsApp, your website or email, use OpenAI or Claude, and connect to your CRM so every conversation is recorded and followed up.
No commitment. You keep your current software.
What the agents do
- Answer frequent questions 24/7
- Qualify leads and book calls
- Extract data from PDFs, quotes and invoices
- Hand off to a person with full context
- Log everything in the CRM
Channels
- WhatsApp Business API
- Website chat
- Internal Slack assistant
Example
Before: After-hours WhatsApp messages wait until the next morning.
With Macon Media: An agent replies instantly, asks qualifying questions and books the call.
Frequently asked questions
Will the AI replace my team?
No. It handles repetitive questions and passes real decisions to your team.
Is my data safe?
We connect only the information each agent needs and define what it can and cannot answer.